This page explains your rights regarding your personal data and how you can exercise them.
It is provided in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

Who We Are

CanadaCIS is operated by CanadaP OOD, a private immigration services provider established in the European Union.

For the purposes of data protection law, CanadaP OOD acts as the Data Controller.

Your Rights Under the GDPR

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:

1. Right of Access

You have the right to request confirmation as to whether we process your personal data and, if so, to receive a copy of that data.

2. Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

3. Right to Erasure (“Right to Be Forgotten”)

You may request the deletion of your personal data where: – the data is no longer necessary for the purpose collected; – you withdraw consent and no other legal basis applies; or – the data was processed unlawfully.

Please note that certain data may be retained where required by law or for legitimate legal purposes.

4. Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in specific circumstances, such as while a correction request is being reviewed.

5. Right to Object

You have the right to object to the processing of your personal data where it is based on legitimate interests, including processing for direct marketing purposes.

6. Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

7. Right to Withdraw Consent

Where we rely on your consent to process personal data, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Automated Decision-Making

CanadaP OOD does not make decisions that produce legal or similarly significant effects based solely on automated processing.

If profiling is used for marketing purposes, it is subject to your consent and you may object at any time.

How to Exercise Your Rights

To submit a request relating to any of the rights listed above, please contact us:

Email: legal@canadacis.org

Please include: – your full name; – the email address or phone number used when contacting us; – a brief description of your request.

We may request additional information to verify your identity before processing your request.

Response Time

We will respond to your request within one month, as required by GDPR. In complex cases, this period may be extended by up to two additional months, in which case you will be informed.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.

You may contact the supervisory authority in your country of residence or:

Commission for Personal Data Protection (Bulgaria)
https://www.cpdp.bg

Contact Information

Privacy Officer
CanadaP OOD
Email: legal@canadacis.org

Last Updated

This page was last updated on 15 February 2026